Fast delivery 24–48 hours |  Cash on Delivery | 🇲🇦 Available across Morocco

 Fast delivery 24–48 hours 

Privacy Policy

# Privacy Policy Translation


## Introduction

Our website respects your privacy and strives to protect your personal data. This privacy policy outlines how we collect and use your personal data (under certain conditions). It also mentions the measures taken to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices outlined in this policy.


The protection of your data is very important to us. Therefore, your name and other related information will be used in accordance with the provisions outlined in this privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you. We will retain your data in accordance with the law or for the purposes for which it was collected.


You can browse the site without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and will not be disclosed unless you have a personal account on the site that you access using a username and password.


## 1 – Data We Collect

We may need to collect your information if you wish to register a purchase order for a product from our site.


We collect, store, and process your necessary data to follow up on your purchases from our site to secure any potential claims that may arise later and to provide you with the services available to us. We may collect personal information that includes, but is not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and details about payment cards.


We use the information you provide to enable us to process your orders and to provide you with services and information displayed on our site that you request. Additionally, we will use the information you provide to manage your account with us and to verify the financial transactions you conduct online, audit data uploads from the site, identify site visitors, develop site page designs and/or content, and customize it for users. We conduct various demographic research and send useful or requested information to users, such as information about products and services, unless you object to being contacted about that. Communication will be via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.


We may give your name and address to a third party for the purpose of delivering your purchase order (for example, a delivery agent or supplier).


We may be able to store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or that you will soon submit. You can also manage your address details. You should commit to handling your personal data confidentially and not make it available to any unauthorized third party. We do not bear any responsibility arising from the misuse of passwords unless this misuse arises from our error.


## Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, based on your desire, for statistical purposes while ensuring complete confidentiality, and you have the right to opt out at any time. We do not send any answers to any third party. Your email address will not be disclosed unless you wish to participate in competitions. We keep survey answers in a completely separate location from your personal email.


We may send you information about us, our site, or our other sites, our products, sales, sales offers, newsletters, and other matters related to our group companies or our partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending this information to you within seven working days (every day except Saturday, Sunday, and national and religious holidays) from receiving your notification. We will contact you to inquire about information when it is unclear.


We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes including checking user locations and tracking their visits to the site or links contained in the email when they subscribe to receive it, and to provide that anonymous data, which does not allow for the identification of your actual personal identity, to a third party such as publishers, for example. However, this data will not lead to identifying you (as it is non-identifiable).


## Competitions

Regarding any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation in each competition separately.


## Other Parties and Site Links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions according to the terms of the privacy policy. For example, we may resort to a third party to assist us in delivering products to you and receiving payments from you and using them for statistical purposes and marketing research or to assist the customer service team. We may need to share information with a third party to protect against fraud and reduce credit risks. If our company or part of it is sold, we may have to transfer our databases that include your personal information. Except as provided in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless it is necessary for the purposes outlined in this privacy policy or if we are required to do so by law. The site may contain advertisements from third parties or links leading to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the privacy policy.


## 2 – Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we note that the "basket" functions on the site and ordering any purpose cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your hard drive. Cookies can be used to detect your Internet Protocol (IP) address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort while browsing this site (for example, remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain other information about you or use it (for example, for targeted marketing purposes). You can set your browser to refuse cookies, but this may limit your use of the site. Please ensure that our use of cookies does not contain any personal or private information and is free of viruses and uses this site’s Google Analytics service, which is provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it holds. You can refuse to use cookies by selecting the appropriate settings on your browser, but please note that you may not be able to take advantage of the full functionality of the site. By using this site, you agree to Google using your data as outlined and for the purposes detailed above.


## 3- Security

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them by using encryption, such as Secure Socket Layer (SSL). Thus, it is difficult for any hacker to decrypt your information, as we cannot guarantee protection 100%. We strongly advise against sending all credit card or debit card details when communicating with us electronically and without encryption. We provide physical, electronic, and procedural safeguards directly on the process of collecting, storing, and disclosing your information. Our security procedures may require us to ask you for proof of identity before we disclose your personal information to you. You are responsible for protecting your password and your computer from any unauthorized use.


## 4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you previously transferred to us. You have the right to request that we correct any errors in your personal data, and this will be done free of charge. You also have the right to request that we stop using your personal data for direct marketing purposes at any time.


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